Medical Virtual Assistant

Reclaiming your time. Optimizing your workflow. I provide high-level administrative and clinical support so you can focus on what matters most — your patients.

5+
Years Experience
50+
Projects Completed
100%
HIPAA Compliant
DM
About Me

Your Partner in Healthcare Administration

As a healthcare provider, your priority is your patients, not your paperwork. However, the daily reality often involves navigating EHR systems, managing overflowing inboxes, and battling insurance red tape.

That is where I come in. As an experienced Medical Virtual Assistant, I provide high-level administrative and clinical support designed to reclaim your time and optimize your practice workflow. I understand the unique challenges of healthcare administration and bring both technical expertise and clinical insight to every project.

5+

Years of Professional Experience

50+

Healthcare Projects Completed

100%

HIPAA Compliant Operations

Services

Comprehensive Healthcare Support

Tailored administrative and clinical services designed to optimize your practice workflow

📅

Appointment Scheduling

Streamline your schedule with efficient booking systems, reminder management, and calendar coordination.

💰

Medical Coding & Billing

Accurate ICD-10 and CPT coding with meticulous attention to detail for proper reimbursement.

📊

Remote Patient Monitoring

Monitor patient vitals and health metrics through remote dashboards with timely alerts.

🤝

Care Coordination

Seamless coordination between providers, patients, and care teams with professional communication.

Insurance Verification

Thorough insurance verification and proactive prior authorization requests.

💻

Telehealth Support

Complete telehealth session management including scheduling and technical support.

📝

Medical Scribing

Real-time documentation of patient encounters with accurate SOAP notes.

🏥

EHR Management

Expert navigation of Epic, Cerner, Athena, and other major EHR platforms.

Portfolio

Work & Case Studies

Real-world applications demonstrating measurable impact in healthcare operations and administration

💰
Medical Coding

Medical Billing & Revenue Cycle

Managed end-to-end medical coding and billing for multi-provider practice. Achieved 95%+ first-pass approval rates through meticulous ICD-10 and CPT coding.

95%+ First-Pass Approval
30% Denial Reduction
ICD-10 CPT Coding Epic
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📊
EHR Management

EHR Optimization & Data Integrity

Conducted comprehensive EHR audit and optimization. Improved data accuracy and clinical documentation standards across the practice.

99% Data Accuracy
40% Documentation Time Saved
Epic SOAP Notes Auditing
📅
Administration

Appointment Scheduling & Patient Coordination

Redesigned appointment scheduling system with color-coded visit tracking. Eliminated double-bookings and reduced no-show rates significantly.

0 Double Bookings
35% No-Show Rate Reduction
Calendar Management Patient Coordination Google Calendar
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Process Optimization

Insurance Verification & Prior Auth Workflow

Streamlined insurance verification and prior authorization process. Implemented proactive tracking system reducing claim denials and patient delays.

85% Pre-Verification Rate
2-3 days Avg Auth Turnaround
Insurance Verification Prior Authorization Spreadsheets
🤝
Administration

Telehealth Program Implementation

Designed and implemented telehealth infrastructure including scheduling, technical setup, and patient support. Enabled seamless virtual consultations.

98% Session Success Rate
25+ Weekly Sessions
Doxy.me Zoom Schedule Integration
📝
Medical Scribe

Provided real-time medical scribing for clinical encounters. Converted provider-patient dialogues into structured, compliant SOAP notes.

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Education
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HIPAA Compliance Certificate

Accountable

Oct - Dec 2025

Medical Virtual Assistant

The MedVA Launchpad

2025

Virtual Assistant Certification

ALX

2017 - 2021

Diploma in Pharmacy

The Technical University of Kenya

Tools & Software Proficiency

TherapyNote SimplePractivce Athenahealth AdvancedMD Kareo DrChrono Excel Google Sheets Airtable Zoom Doxy.me Slack Microsoft Teams

What Clients Say

★★★★★

"After seeing Derrick in action, I am fully confident in his technical capabilities. He demonstrated mastery of the EHR environment, navigating complex interfaces with precision. What sets Derrick apart is his attention to detail in transcribing/scribing accurate SOAP notes, ensuring ICD-10 codes match the diagnosis, or performing chart audits. He understands that in a clinical setting, accuracy is synonymous with patient safety. Any practice looking for technical excellence would be lucky to partner with him."

MVA Precious Madu
Medical Virtual Assistant & Industry Expert
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Ready to Elevate Your Practice?

Contact me today to discuss how my tailored services can support your clinical goals and give you back your peace of mind.

✓ HIPAA Compliant Operations
✓ Quick Response Time
✓ Flexible Availability & Reliability
✓ Proven Track Record
📅 Book Appointment

Schedule a free consultation to discuss your healthcare administration needs